News

Who can register, are there any requirements ?

In principle the developer portal aims at giving access to all third parties interested in leveraging the services proposed by the bank, it can be a person or a business.

What if I get rejected after the registration period? Or I do not get any confirmation?

Please contact the bank via the contact form. Note that this can be the case during the time without central repository where the verfication will be on a manual base due to excessive client demands and the necessity of keeping appropiate security levels. After the set up of the central repository validations will be done on an automatic way.

I forgot my password. How do I reset it?

In order to reset your password click on reset my password, enter the information needed (e-mail). You will be able to reset your password after responding to the security questions or entering your mail account. Once entered, go to your email account and click on confirm. As a final step you can enter a new password following our password security requirements.

How do I change my password and security questions?

Once logged into your account,go to profile, settings and change account settings. Under the account settings chose your prefered option (password, security, email…) and follow the indications under each section.

How do I view or edit my profile information?

You need to log into your account, and go to your profile. By clicking on profile you can visualize it, general information on profile can be edited there. For further configurations go to settings.

What are the fees for accounts?

There are no fees for the accounts. Note that, XS2A APIs are regulated by law and are meant to be free  for third party providers. Added value services such as tailored statistical information can be accessible based on a fixed fee.

What is the Forum for?

The forum is a platform devoted to developers. It gives develpers the opportunity to communicate with each other and learn from each other (Q&A). For instance, developer can read user feedback, give their feedback (comments, issues, queries, lessons learnt) and understand the level of adoption and support of APIs. The bank will monitor its accuracy and prevent risks.

What is the newsletter feature for?

The newsletter enables anyone to subscribe to news on the public homepage. Among the benefits: it enables any part interested to be informed about latest developments on the Banking API products and services to third parties.

How can I contact the bank?

The best way to contact the bank is to go to contact on the homepage and fill in the form. These formular incorporates some information fields and the possibility of tagging your inquiries to a specific theme.

How do I subscribe a product?

In order to subscribe to a XS2A API product you need to have an acccount and have completed the registraton process. You can then log in, go to product catalogue and click on more information.  Click on subscriptions and follow the process. Bear in mind that you need to subscribe each product individually.